Gradonna****s Mountain Resort, Kals am Großglockner, Austria: Jobs with an outlook

Quite literally! The 140-person team at the Gradonna****s Mountain Resort works where others take their holidays. Employees at the four-star hotel don’t just get a whole load of benefits for doing so, they also enjoy the appreciation of the hotel management and every one of the guests. Hotel director Thomas Krobath tells us all about it in this interview.

Lifestylehotels: What makes the working environment at the Gradonna****s Mountain Resort so special?

Thomas Krobath: The hotel itself is already quite special on its own. It’s unique for its exceptional architecture, its position in the skiing and hiking resort, the top quality and above all the friendly atmosphere up here at 1,350 metres above sea level. Many guests have been coming back to us for several years, and they hold our staff in high regard – that’s clear to see. And of course, as employers we offer many benefits, such as fixed working hours and time off, the option to bring your kids to work and have them looked after, and a free season ski pass for the Ski)Hit resort. Plus, it goes without saying that there’s free food and lodging.

LH: Are the demands greater if the location is as isolated as the Gradonna****s Mountain Resort?

TK: I believe so. Here, it’s even more important that every cog is perfectly aligned with the next. The pay, accommodation, free time and of course the work need to be right, otherwise we wouldn’t be able to retain our staff up here. We also put a lot of effort into our trainees and always try to give them a few days off in a row so it’s worth their while travelling back home. For this reason, our nine trainees come from East Tyrol itself. In addition to chefs and hotel managers, we also provide training on reception duties and to become a restaurant specialist.

LH: What are the prospects for promotion for Gradonna employees?

TK: The Gradonna****S Mountain Resort is a large hotel of an international standard. There are a great many attractive options for employees. Whether people are looking for a leadership role, something in hotel, events or front desk management or various positions in marketing – we look specifically at the development potential and the skills of our staff and are very flexible. The employees in our multicultural team come from 16 different countries and are just as flexible and eager to learn. At our hotel, everyone learns from one other – on a personal and a professional level.

LH: Why is it worth working in tourism?

TK: The guests appreciate us and the staff so much. The satisfaction of both guests and staff is dependent on the other. And that’s really clear to see here, because when the employees are happy, the guests are happy, too. We make sure that’s the case! Our many returning guests will also confirm that.

The architecturally visionary resort combines 4-star superior luxury and generous spa indulgence with unique views of the Großglockner and the surrounding mountain world

Gradonna Mountain Resort is a Member of Lifestylehotels